FAQ's

A Cubi is a unique one page website which anyone is free to create to market any Service they have to offer.

Your Cubi is placed on your local area map so visitors to the site can easily see all the services that are on offer in their neighborhood.

Your Cubi is designed to be kept simple so that users can easily see what services you provide without any distractions. On our MapView function, users can click on the Cubi, read all the details and contact the Cubi owner if they are interested in their service.

Your Cubi receives its own unique vanity address so you can use it as your main website if you don’t already have one. E.g. http://mycubi.com/JohnThePlumber

Through Cubi Call, you will also receive business leads whenever someone in your area needs someone with your skills and get a chance to bid on their custom, making it as easy as possible for provider and customer to negotiate and interact.

A 'Service' is an act that one person carries out for another person as opposed to goods which are real objects.

You can tell your friends about MyCubi.com easily by clicking here.

You may contact someone in customer care here with any issue you would like to bring up.

On each Cubi there is a link "Report this User"
If you click on the link and submit the form our customer care team will handle your request as soon as we can

There is no charge for joining MyCubi. We intend to keep everything free for most users and generate revenue from offering additional optional, extra services to those who want them.

• It is Free to sign up: Our mission is to create a really cool website which connects consumers and service providers instantly. History has shown with other websites that if you charge service providers a fee to sign-up it really limits the number of service providers who join the site, which creates a poor experience for the consumer.
• Free to receive leads: The reality of the service industry is that sometimes people put out requests for services that may never come about. For this reason, we don’t think it is fair to charge service providers for leads.
• We don’t take any commission if you win a job: What happens if the person cancels the job or doesn’t pay you? We feel charging a commission for jobs awarded through the site is too complicated and could end up with a large claims and customer care department.

We hope that by keeping everything free we will get lots of service providers and consumers using our site which will make us the leading website for consumer to find local service providers. We intend to make money on offering additional, optional services including:

• Background checks: Service providers such as construction workers and care workers have the option of paying for a background check performed by us. Once a contractor or care worker has passed the background check we will display an icon on their Cubi so consumers will know they have been verified.
• Text Message Alerts: For service providers who are away from their computer during the day but don’t want to miss a lead, they have the option of signing up for paid text message alerts.
• Preferential Listings: We will offer service providers preferential listings so that they will appear higher in the search results of our site for certain keywords and locations.
• Advertising: We will offer display advertising on our site
• Coupons: Soon, we will offer the facility for service providers to send out coupons to their target market via our site.

You can create a Cubi for any type of service that you offer, from the more traditional services such as plumbing to the weird and wonderful - so long as it is not an illegal activity or adult service.

So whether you are an accountant looking for more clients or a student looking to do some errands, MyCubi.com caters to everyone.

If you have two very different skill sets you should create a Cubi for each service you offer to display your array of skills. For example, if you are a carpenter who also gives guitar lessons you need to create one Cubi for your carpentry services and an additional Cubi for your guitar lessons. This is to ensure that you receive leads for both your carpenter and guitar lesson skills.

The Carpenter Cubi receives carpenter alerts.
The Guitar lessons Cubi receives guitar lessons alerts.

There are several reasons why you need to create a Cubi in order to receive Cubi Call alerts:

You need to create a Cubi so we know what skills you have and what areas you cover. You will then receive customer alerts that are matched to your skills in your area.

When customers are deciding which service provider to choose they are able to click on their Cubis to access additional information and make an informed decision. They are able to find out more about you, read previous customer reviews, check photos etc.

There are several ways you can share your Cubi with your friends.

1. To send your Cubi via email to all your friends click "Share Cubi" link at your Cubis list.

2. Facebook
Post your Cubi on your Facebook wall
In your account under, your list of Cubis there is a Facebook share button which, after you have signed into your Facebook account, will automatically post your Cubi on your Facebook wall for all of your Facebook friends to see! Posting to your Facebook Wall is a quick and easy way to promote your Cubi and your service.

3. Tweet it on twitter.

Choosing your Cubi name is like choosing a website address. It is best to choose one that reflects the name or nature of your business.

This is the main overall category that you work in. For example, a mechanic would be under “Automotive” and a Building Contractor would be under “Trades people and Buildings”

Some people’s work categories fall under ‘gray areas’. If you are unsure which category you belong to you can suggest a new category.

As many people perform more than one service, you are allowed to choose multiple sub-categories. For example, a Handyman creating a Cubi may choose the following sub categories:

• Electrical Work
• Yard Work
• Carpentry Services
• Plumbing Services

This is where you get to introduce yourself to people visiting your Cubi. Tell them a bit about yourself and what makes you great!

You can add up to five photos to your Cubi. Photos not only make your Cubi look better, it also is a great way to showcase previous samples of your work to people visiting your Cubi.

Please tell us here of any additional services you offer. If someone requests a service, in addition to the sub-categories we will search through your ‘services offered’ section to see if you offer the service the person is looking for.

We understand that some users who work from home do not want to give their exact address. For this reason, we allow you to place your Cubi on the map at your nearest cross section. It is important that you choose a point nearby so people can see what services are being offered in their neighborhood.

In this section you tell us what size area from your place of business you are interested in receiving leads from. For example you may decide that you want to hear about any person looking for you skills within

• 5 miles from your place of business
• 10 miles from your place of business
• Any jobs that come up in your entire state
• Any relevant jobs that come up across the entire country

Once you have completed your Cubi it is a good idea to share it with as many people as possible so they know what you have to offer. You can share your Cubi with your friends

• On email
• Via Facebook
• Twitter

You can edit the settings on your Cubi at any time. You may wish to add more sub categories, services offered or adjust the area you receive leads from.

Log onto mycubi.com
Go to “My Account”
Go to “My Cubis”
Click on “edit Cubi” beside the Cubi you wish to edit.

Anyone is free to write a review on any of the Cubis as long as they are a registered user of MyCubi.com

You must be registered and logged in to write a review.

At the bottom of each Cubi there is a button titled "Review". Just click on this and a box will appear in which you can write your review and give it a star rating. Reviews are a great way for users to help each other out by complimenting a good provider and helping other users find the best service providers.

If you have received a negative review from someone you have not dealt with or were given an unfair/false review, you may dispute the review and if you are successful it may be taken down. If however, the consumer and MyCubi.com have evidence that they have used your service we will leave the review up if it is warranted.

When a user requires any type of service, they can fill out a quick form through MyCubi.com stating what they need done and when they need it. This request will automatically be matched up to all the Cubi owners who may be able to do the job for them, based on their skills and distance they cover.

The Cubi owner will receive an alert directly to their account stating the job requirements. The Cubi owner can then bid on the job if they are interested.

After The Cubi caller has received a number of bids they can choose their service provider based on price, qualifications, previous customer reviews etc. and choose a winner.

On Cubi Call you can request any type of service - from the more traditional services such as a babysitter, piano lessons, plumber to the more weird and wonderful services that people are specializing in nowadays. MyCubi should be the go to place when you want absolutely anything done!

If you need something done why not put a Cubi Call out and see what offers you get? It is free to send out a Cubi Call and with lots of service providers bidding for your business, you are sure to get the best choice and find a great deal.

There is no cost to the consumers for posting a job on Cubi Call.

If you have not received a bid it may because we do not have any service providers in your area who may be able to bid on this service just yet. We are a young site and are still growing. If a new Cubi is created which matches your Cubi Call, they will receive your job.

At present, MyCubi.com cannot validate the service provider and their skills and qualifications. However, you can ask the service provider directly to provide evidence of their qualifications etc.
You can also ask the service providers as many questions as you wish before choosing the winner.

See tips on hiring a service provider for more information.

No. You are not obliged to use the service provider you have found via MyCubi.com.

You can cancel your request by logging into your account and under “My Posted Jobs” click on the “cancel” button beside the job you wish to cancel.

Your job will be removed from the public jobs page and all Cubi owners who had received your lead will also be notified.

Cubi Call is available all over America at the moment. However, as the site is still young, and is still growing in users, there is a chance you may not receive a bid if you post a job. Stick with us though!

No! Some people prefer good quality over price. Some service providers are discount service providers; some are exclusive high end.

The best you can do is submit your bid and it is up to the consumer to then decide if you are the best service provider suited to their needs.

When a service provider is creating a Cubi, they fill in what skills they have and what areas they cover. Then when someone sends out a Cubi Call that matches their skills and area they cover, the Cubi owner receive an alert and get a chance to bid on the job.

At the moment we are offering this as a free service. We may introduce charges at a later stage but we will notify you before we begin to implement any.

If you have received an alert for the wrong category job, please go to "MyLeads" "Report" so the Cubi Crew can prevent this from happening again.

If you have received an alert for the wrong category job, please go to "MyLeads" "Report"

If you no longer want to receive business leads, you will need to deactivate the Cubi related to that service. As a service provider though we would recommend you keep receiving leads as it is the best and most effective way to find new jobs.

Go to My Account/My Cubis/Deactivate Cubi

Yes. You may change your bid.
Log into your account and under "My Bids" click on "Edit Bid" and make your changes.

The person who posted the job will receive an email notifying them of your changes.

If you need more information in order to submit a bid click "request more information"

Your request will be sent directly to the person who submitted the job and they will be able to clarify things for you.

No. You may only submit one bid per job.

Here are some tips what to write in a bid description
1.Any relevant experience you have similar to the job you are bidding for
2.A full outline of what you are going to offer.
3.How Long you expect the job to take you.
4.Any more information you may require.
5.If you feel there could be any additional charges that could arise during the job completion – please outline these in the quote.

Barter is the exchange of goods or services for other goods or services where no money is involved in the transaction. So on MyCubi.com for example, an electrician may rewire a mechanics house in exchange for the mechanic servicing the electrician’s car. No money changes hands through the transaction. In another example a person may do something for someone in exchange for goods instead of real money e.g. they might weed someone’s garden in exchange for an old guitar they have.

Bartering is a great way to get stuff done on MyCubi.com. Today many of our wallets have tightened and MyCubi can be the fun way to use your skills and anything you have to still get something you want.

Tips for Bartering:

• Try and be fair when bartering so both parties get a good deal
• Try and give yourself an hourly rate for your work i.e. if you value your skill at $20 per hour, and you want to barter for a guitar worth $100, then 5 hours of work is a fair trade
• Try and confirm the barter deal before commencing
• Keep a good record of your barters. Treat it just as you would an actual sale
• Keep in good contact with the person you are bartering with, both during and after the trade.
• Have FUN!

The IRS states that "The fair market value of goods and services received in exchange for goods or services you provide must be included in income in the year received"
For example, if the value of the trade between the Mechanic and Electrician is $300, both must declare this in their tax returns and pay the tax on the transaction as if it had been a cash transaction.
For more information on the law regarding barter please check out http://www.irs.gov/taxtopics/tc420.html

Unfortunately MyCubi.com does not get involved between two parties and their dealings. However, if you feel you have been treated unfairly you may write a review of your experiences on the other person's Cubi in order to warn future users.

You do not need to create a Cubi in order to barter goods but you must create a Cubi in order to barter services. This way, both service providers can see the skills, experience, qualifications and reviews of the other service provider before deciding if they want to do a skills swap.

Also, it enables both parties to write a review after the trade and we hope this system will encourage fairness between both parties.